Bluebits Technologies
BlueBox for Bikes
BlueBox for Bikes provides a smart and secure bike parking station where you can park your bike securely in your community.
Available on
Android and iOS
Search BlueBox for Bikes on Apple App Store or Android PlayStore.
Android Download
iOS Download
Support Centre
For General Assistance:
Call us (833)-258-3269
Monday to Sunday: 09:00AM - 05:00PM
Email us
support@bluebits.ca
Overtime Bike Parking Pick-up:
Call us (604) 294-7424
Monday to Friday: 7:00 AM - 3:30 PM
City of Burnaby
101 – 4940 Canada Way, Burnaby BC, Canada, V5G 4K6
01. Get Started
BlueBox for Bikes is a FREE bike parking solution designed to provide a seamless parking experience for cyclists.
The locker operates through a smart access control system, allowing cyclists to unlock the locker via the BlueBox for Bikes App or an Access Card (available for purchase in the app).
BlueBox for Bikes are located all around the city of Burnaby, and you can find available stations by using the BlueBox for Bikes App.
You can start your parking session through the App, or by tapping your Access Card (available for purchase in the app) on the NFC reader under the locker instruction light.
To end your parking, just unlock the locker with the BlueBox for Bikes App or tap your access card.
- Search and download the “BlueBox for Bikes” from your App Store.
- Sign up with your mobile phone number. For existing BlueBox App users, you can directly log in with your BlueBox
- Enable location service for the app, and then follow the instructions on the app.
- Make sure location services are enabled for the BlueBox for Bikes App.
- Go to the “Location” tab and select a bike locker location.
- Choose where you’d like to park your bike.
- On the location details page, tap Reserve.
Note: If all lockers at the selected location are occupied, you won’t be able to reserve one.
02. Bike Parking Services
Please use the BlueBox for Bikes App to see all our available locations.
No need to reserve. You can simply walk up to any available public BlueBox for Bikes on the street.
However, you have the option to reserve up to 30 minutes in advance using the app.
You can find each station’s maximum storage time limit on the station detail page in the app.
Bikes and micro-mobility devices that remain overtime may be collected by the City of Burnaby – Facilities Management and brought to a storage facility.
Our goal is to ensure that each installation can be used by as many people in the community as possible; and each user has a reasonable chance of having a locker on the days that they commute by bike.
You can have a maximum of 6 on-going reservations and/or parking sessions under one account. To make sure the availability for other users, please cancel your unwanted reservations if your plans have changed.
A parking session ends automatically when you have unlocked the locker for collection. You’ll know you have successfully ended your parking session when the timer on the app’s parking detail page has stopped.
To ensure a public station remains secure, make sure you fully close the locker door and check it’s locked before leaving the locker. Don’t hold the door open for others. With your help, we can keep your bike and everyone else’s safe.
The operating hours for a public bike locker station is set by the City of Burnaby. You can find each station’s operating hours on the station detail page in the app.
BlueBox for Bikes is designed for most micro-mobility devices, like bicycles and scooters.
Larger vehicles, such as mopeds and motorcycles, are not allowed and will be removed. Each vehicle must have its own space—“one vehicle, one space.” Make sure your vehicle is parked properly so it doesn’t block others from parking or retrieving theirs.
Not sure if your vehicle is allowed? Contact us at support@bluebits.ca before using BlueBox.
Only micro-mobility devices and their accessories can be stored. Other items will be removed at the owner’s expense. Approved accessories include delivery bags, helmets, and spare locks.
Our bike parking services can also be accessed via our Access Card (available for purchase in the app) for BlueBox for Bikes.
An Access Card is a physical NFC tag used to deposit and unlock BlueBox for Bikes via the NFC reader on the locker.
03. Hardware & Security
Green Light – The locker is available for reservation or parking.
Blue Light – The locker has been reserved.
Red Light – The locker is occupied or out of order.
BlueBox for Bikes is designed specifically for micro-mobility devices like bikes and scooters.
If you find an item in a locker that seems inappropriate or out of place, please report it through the BlueBox for Bikes App:
Account > Customer Support > Report an Issue > “There’s a suspicious item in the locker unit.”
BlueBox is developed by BlueBits Technologies Inc., a local company based in Burnaby. We provide a comprehensive bike locker service, including the development of physical bike lockers, software, and the BlueBox app, while ensuring the system remains online and fully functional.
Important: BlueBox is not responsible for bikes or micro-mobility devices left overnight and uncollected after operating hours. Owners must retrieve their bikes before closing time. Any bikes or devices left overnight will be secured but not monitored, and owners leave them at their own risk.
04. Troubleshooting
Please make sure location services are enabled for the app. The “Location” page will display a list of bike locker stations within a 50 km radius.
To report an issue with the locker, please submit a form through the app:
Account > Customer Support > Scroll to the bottom of the page > Select an Issue and fill out the form
For immediate assistance at a station, please call us at (604)-336-6699, available every day from 9:00 AM to 5:00 PM.
cater to your needs
talk to us today to configure your Smart Bike Lockers.
We want to ensure that all our users are satisfied with BlueBox before committing to it for long term. Please contact us for your tailored bike parking solution.